Home Blog 2019 Foodservice carry out digital orders are double that of delivery
Nov 1, 2019

A Carry-out Nation

Subscribe to our blog

I have spent much of the last five summers compiling Eating Patterns in America, which is our annual ambitious task of summarizing the consumption behavior of an entire nation. As overwhelming a task it may seem, I actually appreciate the time to stop and contemplate all that has happened in the foodservice and food and beverage industries over the past year, and connect the dots between where we are now and where we’re headed.

The restaurant industry has settled into a new reality, and with that realization have come focus and innovation. Today the restaurant is not always the destination; sometimes it is simply the carrier. Carry-out, delivery, third-party services, and other innovations are taking the restaurant experience beyond the door, giving consumers the option to eat out on their own terms. How consumers access food is rapidly changing, alongside technological advancements and the growing expectation that people should be able to get whatever they want, whenever they want it.

The growth in digitally ordered carry-out foods is a good example of responding to the need to eat away from home on our own terms. There has been a lot of hype around delivery (not to mention investment in delivery), but carry-out occasions ordered digitally are growing faster than delivery occasions. The growth in carry-out digital orders is a clear indication of consumer demand, and it presents a larger whitespace opportunity. This is not to say that there isn’t demand of on premise dining, because there is.  Eating out on our own terms includes the choice to eat on premise.

Carry-out is just one of several ways I’ve seen restaurant operators evolve and innovate to meet consumers’ changing needs. As I travel around the country meeting you, learning, listening, and observing, I like what I’m hearing and seeing. I feel the excitement and see that there is a realization that to win in today’s foodservice market requires creativity, innovation, and the courage to break down paradigms. I look forward to continuing my journey and wish you well on yours. 



Stay current in your industry
SUBSCRIBE

Related Content

Tagged: Foodservice


U.S. Restaurant Dollar and Traffic Declines Ease in August as Consumers Gain More Comfort in Dining Out
U.S. Restaurant Dollar and Traffic Declines Ease in August as Consumers Gain More Comfort in Dining Out

While August restaurant trends reflect an environment in which about 25% of restaurant units were under restrictions for dining indoors, similar to June and July, the rate of traffic and dollar declines for the month eased slightly to -10% and -9%, respectively.

The Pandemic Hasn’t Disrupted the Pumpkin Spice Latte Fall Ritual, But It Could Impact the Success of It
The Pandemic Hasn’t Disrupted the Pumpkin Spice Latte Fall Ritual, But It Could Impact the Success of It

The COVID-19 pandemic didn’t hinder the return of pumpkin spice latte limited time offers, but it could impact how well the promotions do because of overall restaurant visit declines, reports The NPD Group.

U.S. Restaurant Drive-Thrus Are Proving Their Value During the Pandemic and Will Be Key to The Industry’s Future
U.S. Restaurant Drive-Thrus Are Proving Their Value During the Pandemic and Will Be Key to The Industry’s Future

Drive-thru restaurants have always been the ultimate in convenience and speed but during the pandemic, especially during the mandated dine-in closures, they were also a lifeline for the restaurants that had them.

Are We Eating More Plants?
Are We Eating More Plants?

Offerings of plant-based food alternatives have increased, and Americans’ desire to eat healthier is prevalent – but will consumption of these products grow? Darren Seifer – Food & Beverage Industry Analyst – discusses current plant-based trends with insights from The NPD Group’s latest report: Eating Patterns in America.

Newsletter

Subscribe and get key market trends and insights relevant to your industry each month.

We will not sell your information. View privacy notice. | Cookie Settings

Follow Us

© 2020 The NPD Group, Inc.