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Ben Arnold

Executive Director, Industry Analyst - Consumer Electronics

Ben Arnold is an industry analyst for The NPD Group, covering consumer electronics with an emphasis on video and audio products.  A veteran analyst, he has covered the media and technology industries for over 10 years with an eye on trends in consumer habits and usage.

Ben is available to offer expert insight and commentary on these and other industry-related topics.

  • Audio and video electronics sales and trends
  • Demographic and usage profiles of consumers
  • Consumer attitudes at retail
  • Trends in device feature sets

Ben’s work has been featured extensively in industry publications TWICE andDealerscope, and he has been quoted in news and business outlets such as theAP, Financial Times, MSNBC.com, PCMagThe Washington Post, and Forbes.  He has presented and served on panels at industry events including CES, Digital Media Conference, and Product Returns. In 2014, Ben was named one of Dealerscope’s “40 under 40.

Prior to joining NPD, Ben was a senior analyst at the Consumer Electronics Association (CEA), serving as the principal analyst on video, audio, and mobile computing research initiatives. In that role he also led analyst briefings with association members, the press, and government officials. Before CEA, he worked as a senior analyst at USA TODAY, supporting business development and new digital property acquisition.

Ben has a B.A. in International Relations from the University of Virginia.

Recent Posts

With HomePod, Apple’s Audio Ambitions Come In Crystal Clear

Earlier this month, HomePod pre-orders began shipping, and as of February 9, excited new owners began receiving their speakers. HomePod has been one of 2018’s most anticipated products in what has...

Black Friday, This Year’s New Tradition

This Thanksgiving we invited my Uncle Pete to dinner, which was great because we don’t normally get to spend the holiday with him. As has become the norm in my house, during dinner, my wife asked ...

Totally Wireless Earbuds Bring the Loud to Stereo Headphone Sales

So far, 2017 has been a great year for headphones. Through July, U.S. dollar sales and average prices increased 22 percent, and 18 percent, respectively, over the same period a year ago.  A number...

HomePod is an Interesting Test for Apple

This time last year, when interest in the Amazon Echo and Google Home were at a fever pitch, many observers wondered why Apple hadn’t yet made a voice-activated speaker. After all, Apple has the p...

TV Sales Are One of Many Reasons to Be Interested in Super Bowl LI

Even though we are just casual NFL fans in my house, the Super Bowl is still an exciting event for us. This year, my wife and kids are looking forward to Lady Gaga’s halftime performance – and the...

New Consumer Electronics Products Help Bring Out the Black Friday Crowds

This year my family spent Thanksgiving in Manhattan, making for a memorable post-dinner technology shopping tour in the city. Among the handful of stores I visited Thursday night, a trip to Best Buy o...

Easier Said Than Done- Voice Control Invades the CE Market

In August, Sonos announced that its line of multiroom speakers and soundbars would be compatible with Amazon’s digital voice assistant, Alexa, allowing users to cue up music on their speakers and ...

iPhone 7 Buyers Are Ready For Bluetooth

Yesterday Apple introduced the iPhone 7, which now lacks a 3.5mm headphone jack, ending several months of speculation that Apple would remove the port from the phone. There are likely several reas...

A Tale of Two (Virtual) Realities

When I was college in the 90’s, my campus had a virtual reality event. A huge semi-truck full of equipment pulled up to our student union and a crew assembled two structures they called VR booths....

Apr 26, 2016

Hearables Take Headphones Well Beyond Music

In the past, consumers had pretty simple requirements for buying headphones – the sound needed to be good, but not great. We dealt with wires, clunky designs and foam covered ear cups as we listened t...

Mar 14, 2016

When Watching TV No Longer Requires A TV

Two summers ago, my daughter Eleanor and I had a spirited back and forth about her favorite show, Peppa Pig. Basically, she wanted to watch the show through the Nick Jr mobile app, but our family iPad...

Jan 27, 2016

Taking Drones Mainstream

Leading in to the 2015 holiday season, there were few technology categories that provided as much intrigue as drones. On top of drones being a new gadget with all the requisite buzz and interest from ...

Smart Speakers: About More Than Just Music

2015 has been another banner year for the audio market.  While sales of stereo headphones and soundbars have grown 18 percent and 13 percent, respectively, according to The NPD Group’s Retail Tracking...

Aug 24, 2015

Summer’s End No Match for Stereo Headphone Sales

The signs are all around us.  Back to School displays at retailers are firmly in place, coffee lovers have begun talking about the return of Pumpkin Spice Lattes to Starbucks and we’re down to a preci...

Control, Monitoring Just The Tip Of The Iceberg For Smart Home Market

There are few categories in the consumer electronics market as dynamic as the smart home market right now, and for good reason.  Smart home products like connected, programmable thermostats, networked...


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