The foodservice landscape is shifting around the globe. The supply chain is evolving, consumer needs and tastes are changing, the channels offering foodservice are plentiful, and technology is enabling convenience and service at the speed of light. Whether you’re a foodservice distributor, manufacturer, or operator, navigating the new landscape can be a challenge—but that’s where we come in. We’ve been tracking every aspect of the industry for more than 40 years, from sizing gaps and opportunities, to assessing your market share, to determining what operators actually buy, and tracking consumer purchasing trends over time.
Insights
Latest Video
Does Black Friday Drive Restaurant Sales?
From Nightly Business Report: David Portalatin explores the relationship between sales at restaurants and Black Friday. Analyzing shopper receipt data from NPD’s Checkout service, Portalatin found that Black Friday is only the 14th best day for restaurants during the Holiday shopping season.
Our Customers
How do we help foodservice distributors, manufacturers, and operators navigate the new landscape? Just ask our clients.
Manufacturers
“SupplyTrack is developed and tailored to how we want to see the market. Data drives insights, insights drive opportunities, and opportunities drive strategies. It is about materializing some of these numbers that we did not have visibility on.”
Distributors
“Supplytrack has changed our business by affording us the opportunity to be more informed and more delivered about the decisions we make.”
Operators
"NPD’s Checkout analysis was helpful to understand how our customers were using a category of products at Limited Service Restaurants and at Jack in the Box. As a result of the analysis, we identified an important area of opportunity for our teams to focus on, in order to grow visits to Jack in the Box. "
We Track Foodservice Around the Globe
- Austria
- Australia
- Brazil
- Canada
- China
- France
- Germany
- Great Britain
- italy
- japan
- korea
- russia
- Saudi Arabia
- spain
- United Arab Emirates
- United States
Solutions
Analytic Solutions
Improve your marketing and product development by leveraging our advanced data techniques and proprietary solutions to predict areas of risk and growth. Uncover the “why behind the buy.”
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CREST®
CREST monitors 400,000 consumer visits to commercial and non-commercial foodservice locations, tracking the total foodservice industry and specific segments, categories, chains, and food items in the U.S. and around the world.
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Checkout
Checkout has the deep insight you need to track and improve performance across all channels. You will also gain access to in-depth buyer analytics, to help you keep current customers and win new ones. Learn what’s really important to your most valuable customers, so you can increase brand loyalty, reduce brand leakage and increase lift, optimize brand launches, and more.
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QSR Market Monitor
See what motivates consumers to visit QSR restaurants, with insight into brand/advertising awareness, ad ratings and recall, cross-chain purchasing, recency of visit, and customer satisfaction.
ReCount®
Identify restaurants in the U.S. and Canada with the greatest potential to use your products, with in-depth information about restaurant units, convenience stores, and non-commercial locations.
SalesTrack®
Based on actual sales data in the U.S. and Canada, NPD’s foodservice benchmarking service reports monthly and weekly total system sales, branded units, and same-store sales trends.
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SupplyTrack®
Track every product shipped from leading distributors to more than 700,000 operators, with detailed information on categories, brands, items, product attributes, and operator segments. You'll better understand what consumers order from the menu. Inform your sales strategies with deeper insight into market trends and performance measures.
Learn More Contact usReports
- Losing Our Appetite for Restaurants
Losing Our Appetite for Restaurants
Learn why specific types of consumers are dining out less often, to better position your business for growth. Don’t accept the status quo: make changes to migrate from survival to success.
Contact us - Plant-Based Proteins in Foodservice Report
Plant-Based Proteins in Foodservice Report
See what’s spurring growth in plant-based alternatives to traditional meat and dairy categories and prepare for expected changes in the market, to ensure you stay steps ahead of your competitors.
Contact us - Delivering Digital Convenience Report
Delivering Digital Convenience Report
Feeding the Growing Appetite for Restaurant Apps
Our new report, Delivering Digital Convenience, shows how consumers use and rate digital services from leading chains and third parties. It's a new resource to help you take advantage of the latest digital trends.
Contact us - Value Wars 2.0
Value Wars 2.0
Explore the rebirth of the value menu in our new Value Wars 2.0: The Value Menu Strikes Back Report. It assesses the effectiveness of the new value menus in the first full month these offers were available to consumers.
Learn More Contact us - The Digital Evolution of Foodservice
The Digital Evolution of Foodservice
Mobile apps, self-serve kiosks, and third-party aggregators are driving visits and loyalty. Track consumer awareness and usage of these digital disruptors, and identify motivations and usage barriers.
Learn More Contact us - Parties with Kids: Motivating More Visits Today
Parties with Kids: Motivating More Visits Today
Explore the consumer dynamics of parties with kids. Find out what really drives family restaurant visits, to support effective marketing strategies and menu development.
Learn More Contact us - Eating Patterns in America – Annual Report
Eating Patterns in America – Annual Report
Understand the emerging behavior patterns driving your business, to locate new market opportunities. See what foodservice consumers are doing right now, and what that means for your future growth.
Contact us - Future of Foodservice Snapshot: Restaurant Delivery
Future of Foodservice Snapshot: Restaurant Delivery
Focusing on delivery is one way to stay competitive in today’s slow-growth foodservice market. We know delivery trends were strong in 2017, but what is the outlook for the future? This report provides new insight about foodservice customers and the potential growth opportunity for delivery The Delivery Overview section looks across QSR pizza, QSR beyond pizza, and FSR, revealing unique business dynamics, consumer profiles, digital delivery engagement, and third-party apps. The Delivery Outlook section provides a five-year cohort forecast for restaurant delivery, as well as a two-year outlook for delivery compared across QSR pizza, QSR beyond pizza, and FSR.
Read More Contact us - What Matters Most To Key Generational Groups
What Matters Most To Key Generational Groups
The U.S. restaurant industry’s stalled traffic is expected to continue through 2018. Understanding the foodservice-related habits of key generational groups is one way to address the complex issues that have created the current slow-to-no-growth environment. The NPD Group’s new report, What Matters Most To Key Generational Groups, explores key buyer groups’ wants and needs to reveal the factors that most influence their restaurant purchase behavior.
Contact us - Losing Our Appetite for Restaurants Report
Losing Our Appetite for Restaurants Report
It's a "one-percent world," where growth is largely absent across foodservice segments. And now we're even seeing a slowdown in a former bright spot: quick service restaurants. But rather than simply accepting the status quo, smart companies are looking more deeply into what's actually behind the slow-to-no-growth problem. They want to identify their best opportunities to not just survive, but thrive. That's where The NPD Group's Losing Our Appetite for Restaurants report comes in.
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