Less than 10% of U.S. Consumers Spend Over $1,000 On Their Smartphones, According to NPD’s New Mobile Phone Tracking Service

Port Washington, NY, December 9, 2019 – While flagship smartphones that carry a hefty price tag are often at the forefront of technology news, data from The NPD Group’s new Mobile Phone Tracking service reveals that just under 10% of consumers are spending over $1,000 on their smartphones1. Since these consumers will be the target audience for 5G devices, which typically hit the market around the $1,200 price point, this may bring into question how quickly consumers will chose to upgrade to 5G.

“Consumers are holding onto their smartphones for longer periods, which has presented a challenge for the smartphone market,” said Brad Akyuz, executive director, industry analyst, NPD Connected Intelligence. “Manufacturers and carriers are expecting 5G to help reinvigorate the upgrade cycle, but pricing could present another hurdle.”

Though the majority of consumers have not fully embraced devices at these high-end price points, those in the top 10 DMAs account for more than one-third (39%) of $1,000+ active smartphones. NPD’s Mobile Phone Tracking service, which uses advertising technology to capture active devices, shows that consumers in New York City and Los Angeles are most likely to purchase smartphones at the $1,000 price point. Since consumers in the top 10 DMAs make up 29% of the U.S. population, consumers in these areas over index in $1,000+ devices by 25% compared to the rest of the country. As such, these markets should be a primary target for manufacturers, as well as where carriers should focus on developing or advancing 5G networks and educating consumers.

The good news is, 5G awareness and purchase potential is strong, based on NPD’s Mobile Connectivity Report. In fact, awareness has reached nearly 3 out of 4 consumers, totaling 73 percent, at the end of the first half of 2019. This is up from 44 percent at the end of the first half of 2018. Alongside increasing awareness, 33 percent of smartphone owners report interest in purchasing a 5G-enabled smartphone.

“Overall awareness and purchase intent reported by consumers is high, but only a small segment of the market can afford these $1,000+ devices,” noted Akyuz. “This provides an opportunity for both carriers and manufacturers to focus on diversifying their 5G portfolios by introducing more affordable mid-tier 5G models to enjoy faster adoption rates.”

NPD’s new Mobile Phone Tracking leverages advertising technology to track devices as they interact with the North American ad-server network. This along with NPD’s unique data assets provides insight into market sizing, attribute tracking and regional trends.

1The NPD Group, Inc., Mobile Phone Tracking, 12 Months Ending October 2019.


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