Post-Summer Back to the Grind Kept U.S. Restaurant Transactions Flat in September

Chicago, October 15, 2019 —The post-summer back to business and school as usual kept U.S. restaurant transactions flat in September compared to year ago, reports The NPD Group. The month started out with transactions up but flattened as the month went on, according to NPD’s CREST Performance Alerts, which provides a rapid weekly view of chain-specific transactions and share trends for 73 quick service, fast casual, midscale, and casual dining chains.

Transactions at quick service restaurant (QSR) chains, which represent the bulk of industry transactions, were flat in September compared to year ago. While the full service segments of casual dining and midscale/family dining chains each saw transactions decline by 2% in the month from same period last year.

In August a well-publicized chicken sandwich war and summer travel helped to drive a 2% increase in QSR visits, while a 3% decline in full service restaurant traffic kept total industry traffic flat. Consumer spending in August was supported by gains at QSR of 4% and at FSR of 1% versus same period year ago, according to NPD’s ongoing foodservice market research.

“Historically, September is a slower month for the restaurant industry and this September there wasn’t any one promotion driving transactions,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. “We’re forecasting the year will end with restaurant visits flat and dollars up by 3%, but forecasts aren’t set in stone. Innovative promotions, popular menu offerings, and any efforts that engage and excite restaurant consumers could change the outcome.”


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