U.S. SMBs Increase PC Spending Outlook for the First Time in A Year, According to The NPD Group

PORT WASHINGTON, NEW YORK- MARCH 19, 2013 – For the first time since January 2012, U.S. Small and Medium Businesses (SMB) with 50 -999 employees  indicated  that they intend to increase PC spending over the next year, according to the SMB Technology Monitor from global information company The NPD Group

Among these companies, 30 percent said they planned to spend more on PC purchases through the end of the year compared to their spending in the prior 12 months.  This increase reflects a significantly more optimistic view since October 2012 when only 22 percent of companies said they had plans to increase spending over the next year.  PCs also saw a substantial rise in short-term purchase intent in January, an increase that occurred in concert with increased intent in tablet spending.  However, when compared to PCs in both short and long-term outlooks, tablets generated nearly twice as many companies intending to increase spending.                                                                       

Infrastructure product such as servers, networking, and storage all reflected areas where plans to increase spending declined or stayed the same from October, although that was partially offset by an uptick in firms intending to maintain spending levels, as opposed to increasing or decreasing them.

“PCs are still a core part of the technology arsenal of the typical U.S. corporate employee and a regular rotation of new and upgraded equipment is part of best practices for most mid-sized U.S. businesses,” said Stephen Baker, vice president of industry analysis at NPD.  “The increase in planned spending is likely a combination of the halo effect of new form factors and the upcoming end of official Microsoft support for the Windows XP operating system.”

For overall IT spending, these businesses indicated a level of steady growth over the next 12 months with no significant change in purchase intent from the most recent 12 month outlook reported in October.  In the short term, spending intentions are also indicated to increase from the October report with 20 percent of firms planning short-term increases as of the January survey compared to 16 percent in October.

SMBs (50-999 employees) Planning to Spend More Over Next 12 Months

  Jan. 2012 Apr. 2012 Jul.  2012 Oct. 2012 Jan. 2013

Overall IT






Source: The NPD Group/SMB Technology Monitor

“While a substantial number of mid-sized firms intend to raise their IT spending, it should be noted that almost 70 percent of companies are holding spending steady or decreasing their budgets,” said Baker. “We continue to see steady spending as the norm during 2013 as cloud and storage requirements, increased penetration of tablets, and the need for a corporate PC refresh force firms to maintain spending levels, even if they are not planning on raising them.”


The SMB Technology Monitor is based on an online survey that is fielded quarterly to firms with under 1,000 employees. The survey asked questions relating to PC, server, printer, storage, networking, tablet, mobile phone, and software purchase intentions.


Press Contact

David Riley

The NPD Group, Inc.
900 West Shore Road
Port Washington, NY 11050

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